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OUTBOUND LOGISTICS

Activities involved in converting the inputs into finished products and services. This includes manufacturing, assembling, packaging and testing.

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CUSTOMER SERVICE

Supporting and enhancing the product or service after sale, including customer support, warranties, repairs and maintenance.

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OPERATIONS

The process of transforming inputs into finished goods or services, including tasks like manufacturing, assembling, packaging and testing.

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MARKETING & SALES

Promoting and selling products or services through activities like advertising, sales efforts, pricing and managing distribution channels.

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INBOUND LOGISTICS

 Receiving, storing, and managing materials or inputs that are essential for the production process.

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INFRASTRUCTURE

Company-wide systems and structures that support the entire value chain, such as finance, accounting, legal and organizational structure.

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HUMAN RESOURCE MANAGEMENT

Recruiting, training and managing the company's workforce.

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TECHNOLOGY DEVELOPMENT

Engaging in research, innovation and technological advancements to improve products or services.

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PROCUREMENT

Sourcing and purchasing materials or inputs required for production.

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Extensive data strategy for a leading European home appliance manufacturer

Ksenija Škrlj | Advisory and other Expert Services

EU project:

REUSE
Country

Slovenias

General focus area

Digital

Specific focus area

Data Analysis and Artificial intelligence

Sector

Food & Beverage

Problem statement

The client, a leading European home appliance manufacturer, was struggling with fragmented data systems, inconsistent data flows, and poor alignment between data and key business processes. These issues were affecting operational efficiency and the ability to make informed, timely decisions.

Main outcomet

The implementation of the Data & Reporting Strategy improved data accuracy by 30%, reduced decision-making time by 20%, increased supply chain efficiency by 10%, and cut data inconsistencies by 25%, resulting in smoother, more efficient operations.

Main Project Features:

  • Data Categorization: Structured the client's data into 5 key categories (Sales, Inventory)
  • Customer Support, Finance, and Production to ensure clear organization and better management.
  • Integration Points: Established 10 real-time integration points between critical data sets and business systems (including ERP and CRM), allowing seamless data flow across departments.
  • Process Correlation: Mapped all major data sets to 12 core business processes, ensuring that data supported critical workflows such as procurement, production, and sales planning.
  • Data Sources: Connected over 25 essential data sources, integrating internal departments and external suppliers to provide a unified, real-time view of the organization's data.

The implementation of the Data & Reporting Strategy had a significant impact on the client's operations. Data accuracy improved by 30%, resulting from enhanced governance and the structuring of data flows. This allowed the manufacturer to make better-informed decisions, reducing the time required for decision-making by 20%, as key data became more accessible in real time. Additionally, the introduction of custom KPIs enabled the company to respond to production issues 15% faster, which contributed to a 10% increase in supply chain efficiency. Furthermore, the full integration of systems and data sets reduced inconsistencies by 25%, leading to smoother operations and improved overall efficiency.