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OUTBOUND LOGISTICS
Activities involved in converting the inputs into finished products and services. This includes manufacturing, assembling, packaging and testing.
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CUSTOMER SERVICE
Supporting and enhancing the product or service after sale, including customer support, warranties, repairs and maintenance.
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OPERATIONS
The process of transforming inputs into finished goods or services, including tasks like manufacturing, assembling, packaging and testing.
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MARKETING & SALES
Promoting and selling products or services through activities like advertising, sales efforts, pricing and managing distribution channels.
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INBOUND LOGISTICS
Receiving, storing, and managing materials or inputs that are essential for the production process.
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INFRASTRUCTURE
Company-wide systems and structures that support the entire value chain, such as finance, accounting, legal and organizational structure.
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TECHNOLOGY DEVELOPMENT
Engaging in research, innovation and technological advancements to improve products or services.
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